mdi Product Returns - Elkhart Brass
Please fill out the form below to start the return process for Elkhart Brass items.Required fields are marked with (*).
mdi's Return Policy Information for Elkhart Brass:
■ Return requests must be made within 30 days of delivery.
■ All returns must be requested in writing.
■ No returns accepted without an RMA (Return Merchandise Authorization) number issued from mdi.
■ Custom products and special orders are non-cancellable and non-returnable.
■ Damaged goods or complaints must be reported within 10 days of receipt of goods.
■ Any shortages or errors in shipment must be reported within 10 days of receipt of goods.
■ Products accepted with visible shipping damage may not be returnable if items are damaged and unusable.
■ Return freight is the responsibility of the customer.
■ Returns are subject to a restocking fee as determined by mdi and the manufacturer.
■ Credits for returns will not be processed until mdi receives product or credit is issued from Manufacturer.
■ Customer is responsible for providing proof of shipping for the products return.
■ Items approved for return must be returned within 30 days or the RMA will be closed and no refund will be issued.
■ Return requests must be made within 30 days of delivery.
■ All returns must be requested in writing.
■ No returns accepted without an RMA (Return Merchandise Authorization) number issued from mdi.
■ Custom products and special orders are non-cancellable and non-returnable.
■ Damaged goods or complaints must be reported within 10 days of receipt of goods.
■ Any shortages or errors in shipment must be reported within 10 days of receipt of goods.
■ Products accepted with visible shipping damage may not be returnable if items are damaged and unusable.
■ Return freight is the responsibility of the customer.
■ Returns are subject to a restocking fee as determined by mdi and the manufacturer.
■ Credits for returns will not be processed until mdi receives product or credit is issued from Manufacturer.
■ Customer is responsible for providing proof of shipping for the products return.
■ Items approved for return must be returned within 30 days or the RMA will be closed and no refund will be issued.
SSL Secure Connection
We do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information to third parties unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices. This website is CCPA Compliant.
Read Our Complete Privacy Policy Here