mdi Career Center | Inside Sales/Customer Service
mdi is a growing, family-owned sales organization seeking to add a new member to our Sales Team! We specialize in providing both domestic and international customers with industrial product solutions, including compressed air systems, fire fighting equipment, oil-less air compressors, vacuum pumps, electric and hydraulic winches, electric motors, hose reels, tube expanders and pneumatic tools. Our focus lies in high-quality, reliable products and excellent customer service.
Who are we looking for?
We are seeking an Inside Sales Representative / Product Specialist with strong Customer Service skills to join our team! "NO COLD CALLING," incoming calls only. High closure rates. Our unique marketing system brings the buyers to us. Looking for outgoing, computer savvy individuals willing and able to learn. Background in Pipe, Valve & fittings, Compressed Air Systems, Hose reels, Winches, Fire Fighting Equipment, Supply House Sales or other industrial or automotive equipment preferred. We have been listed in the top 5,000 growing companies in the US 4 years in a row. Come join our growing company!
What is the job?
The job duties include responding to phone and email quote requests, assisting customers, collaborating and building relationships with customers, and creating and submitting detailed quotes. Also looking for someone skilled with outbound follow-up calls to existing customer base.
Responsibilities:
- Respond to telephone and email inquiries
- Talk to customers to determine their needs and help them select the right product for their needs
- Generate quotes to present to customers based on the product the customer has requested
- Follow up on inquiries
- Achieve monthly sales goals
What are the qualifications?
- Previous experience in sales, customer service, or other related fields
- Excellent people and phone skills
- Ability to build rapport with clients, listen and determine their needs
- Negotiation and closing skills
- Deadline driven and detail-oriented
- Navigate Websites and Internet browsers
- Experience with Microsoft Excel and Outlook and a CRM system
- Pass a typing test (minimum 30 wpm)
- Understanding of basic math and percentages
What's In It For You?
- Fun, positive, work atmosphere
- Opportunities for advancement
- Quarterly and Year end bonus's
- Full Benefits Package - Health, Dental, Vision and Life Insurance*
- Paid vacation*
- Paid sick time*
Ability to commute/relocate:
- Odessa, FL 33556 (NW Tampa near 54 and Suncoast PKWY): Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required) Secondary education is also preferred.
| Apply Now! | or email us your resume at careers@mdisales.com |